It has been several months now and still no response. Filed numerous complaints using the form they provided with similar automated responses that they are working on it. The exchange further states that a withdrawal fee is a mandatory feature of the exchange and keeps on fluctuating depending upon the.
It is to be noted that a separate network fee will also be levied. Getting nothing more than their automated responses. According to Coinbase, the exchange levies 1 of the transaction fee to convert and withdraw your crypto in cash. Created multiple cases with Coinbase asking for assistance. So, I got a new SIM card, got my phone working again, got access back to my email account, tried resetting my Coinbase password, didn't get confirmation emails, found a new filter to trash any emails from Coinbase, deleted that filter, retried resetting my Coinbase password, now getting confirmation emails about an attempt to reset my Coinbase password, fails when attempting to use Google's Authenticator app for 2FA. Same thing happened to me: SIM swap, got access to my email that I use for verification, managed to get access to my Coinbase account and change the password. Note: Coinbase Wallet does not support direct bank transactions. This way you can fight any debt collections and might be able to claim a loss on your taxes. Coinbase customers with US dollar accounts may exchange 1 USDC for US1.00 (and vice versa) on Coinbase in jurisdictions where USDC support is available. I would recommend filing a local police report after you regain access to your account and can figure out your losses. Work with support to regain access to your account. Any locked Ethereum should still be there though. But it depends on when they liquidate that portion of your account.Īny crypto or funds you had sitting in your account before the hackers/scammers compromised it are unfortunately lost and unlikely to be recovered. It's likely, you'll actually end up with a little crypto leftover since prices are moving higher. They might threaten you, but you aren't liable.
If crypto prices fall and there isn't enough to cover it - then Coinbase should eat the difference. So Coinbase will sell as much as they have to in your compromised account get the money back that the scammers tried to steal from you. Fortunately, crypto prices have been increasing. The money the crooks tried to steal, you blocked through your bank - that's good.Ĭoinbase locks new purchases from being transferred, so that crypto was purchased by the scammers but locked by coinbase. So, hopefully you locked your account by calling the 800 number. Crooks are able to hijack your phone number directly through a SIM Swap or indirectly by installing an app on your phone that gives them permission to read your texts or Authenticator codes. Unfortunately, this is not secure (Coinbase even tells you this). bank account or Coinbase USD wallet 1.49 Payment by debit card 3.99 Payout by instant card withdrawal up to 1. OK - So either your e-mail was leaked in a hack (if you share passwords between accounts this is risky) OR you fell victim to a Phishing Scam. Coinbase Payment/Deposit Method Fees Payment/Deposit Method Fee Rate Payment by U.S.
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